• The first step is booking a free discovery call to help us:

    • learn more about your business, your goals, and the struggles you face with creating content

    • figure out the right solution for your content problems

    • find out the budget you’ve allocated for your content

    • check if we’re the right fit for you

    After this, we will present you with a content analysis along with strategies based on your goals and budget.

  • I get it - you don’t want to show your cards first.

    However, knowing your budget allows us to accurately design a strategy that would work best for you and your goals. Your budget essentially dictates how much content we can create for you.

    In the spirit of fairness, the most basic plan costs $990+gst and it includes:

    • creative development for one cycle

    • an hour of shooting (photo or video)

    • a choice between 1 highlight video, 4 basic videos or 12 photos.

  • A cycle is the full process of creating your content - from consultation to creation and finally, delivery.

    A monthly subscription means you get one cycle every month which gives you enough content for the following month.

    With locked-in subscriptions, you can vary the length of each cycle (e.g. you lock in for 12 months but only want new content every 3 months - that’s 4 cycles across the whole year)

  • A monthly subscription allows you to consistently get new content every month without the hassle of creating them! This is an ongoing partnership which you can pause or cancel with at least 30 days notice.

    A monthly subscription gives you 10% off of our normal rates.

    A locked-in subscription locks you in for a certain period. This is perfect if you don’t necessarily need new content every month or if the content you need is not specifically for socials. Think of this as your typical “retainer packages”.

    A locked-in subscription gives you 20% off of our normal rates.

  • Yes! That’s the beauty of our content subscription plans - it gives you a high level of flexibility with the content you get without any changes in what you’re paying.

  • Absolutely! As an add-on to any of the subscription plans, we can manage your social media accounts for you.

    This includes writing your captions, scheduling/posting the content, engaging with the people liking and commenting on your posts, and responding to messages - all with your brand voice.

  • For monthly subscriptions, we require payment before every cycle starts.

    For locked-in subscriptions, we require a 20% of the total amount to be paid as a non-refundable fee. The rest can be broken down and paid before every cycle starts.

  • Of course! Strap in because here’s a detailed look on how we create your content:

    1. We learn about you your business - your branding, goals, needs, limitations and budget.

    2. We look at your current social media profiles and analyse which content works and which doesn’t.

    3. With these information, we will write up a proposal for your first cycle which includes:

      • analysis of your social media profiles

      • our recommendations from a big-picture perspective based on your current status and the industry you’re in

      • three content strategies that we can use throughout your subscription according to your budget

    4. We discuss the proposal and see if there are any improvements to be made.

    5. Once you’re happy, you choose the strategy you want us to implement for your first cycle

    6. Our team starts the creative process in detail including shot lists, writing scripts, acquiring props, figuring out who needs to be present at the shoot from your team, and any other creative details.

    7. We provide you with the list of people that we need and the scripts for approval.

    8. We do the shoot!

    9. We edit the content.

    10. You receive the draft versions.

    11. You provide feedback for any revisions.

    12. We implement the revisions.

    13. You receive the final versions for approval.

    14. You have all the content that you need for this cycle!

    15. From this point onwards, steps 1 to 3 will be condensed into a strategy session to re-assess and recalibrate the previous cycle’s strategy.

    Rinse and repeat!

    Optional steps include social media management which frees you from having to write captions, schedule/post your content, and respond to comments and messages.

  • At the end of each cycle, we can re-assess and recalibrate your plan to make sure that you’re getting (and only paying for) exactly what you need.

    We also understand that you may want to ramp up your content on some months and slow down on others.

    We promise flexibility and we mean it!

  • We’re all ears! Let us know if there’s something you’d like and we’ll see how we can incorporate them into the strategy.

  • Of course! We understand that some pieces of content like headshots or a brand story video don’t need a consistent refresh.

    As a subscriber, you get 10% off any of our other services and packages.

    And yes, we can incorporate this within the same shoot!

  • You get 1 round of revisions for every piece of content that we create for you.

    Due to the fast-paced nature of this structure, we request that you provide feedback for revisions within 3 days of delivery.

  • The easy answer is it depends.

    To keep the prices as affordable as possible for you, we designed this offering based around the idea that you are only paying for the content that you need. This also means we are only shooting for the content that were initially planned for every cycle.

    Therefore, if what we shoot allows for it, we’re more than happy to give you access to additional content. Prices will be dependent on the kind of content.

  • Social media is a temperamental, ever-changing beast on its own. As such, no one can really guarantee that a certain piece of content will perform well on any platform.

    We are not chasing virality. Instead, the goal is to continuously build your profile with high-quality, engaging, and impactful content that would resonate with your target market. It’s a marathon, not a sprint!

  • You will be assigned a project manager who will be your go-to person for anything related to your subscription.

    This person will be with you from the very start and will handle all communications and liaising.

  • Of course! While we designed this service to help businesses with their socials, all the content created through your subscription can alse be used on your website, print materials, and anything else you can think of!

  • We want you to be 100% thrilled with your content!

    If you're not completely satisfied, we'll work closely with you to make revisions and ensure it meets your expectations. Your success is our success and while that may sound cliché, it’s very much how we operate!

  • Of course! You are entitled to pause your subscription for one cycle every 12 month period without incurring any penalties. We understand that sometimes, cashflow can be tight or things can go awry.

    A 50% penalty will incur for any other pauses within the same 12 month period.

  • Short answer : Yes - with conditions.

    We require at least 30 days notice to cancel your monthly subscription.

    For example, if you cancel in the middle of March, the earliest you can finish your subscription is at the end of April.

    At any point during a cycle, our team will be continuously analysing how the content is performing and brainstorming ideas for the following month. Therefore, we’re always working on your content a month in advance.

  • Short answer : Yes - with penalties.

    Terminating a locked-in subscription would result to a penalty of one cycle’s worth of your subscription.

  • Unlike the monthly subscription where each cycle is predictable, a locked-in subscription requires us to plan ahead not just our time but also other resources in order to provide you the content that you need, when you need it. In exchange for locking us in, you also get to enjoy a bigger discount.

    The penalty allows us to “course correct” and not be left hanging if you decide that you want to terminate the subscription.

  • Of course! You are given licensing rights to use the content we create to promote your business even after your subscription ends.